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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anne Congo

May 6, 2026

5  out of  5
rating by Anne Congo
"Zackery is great and very polite he helps with all your questions"
We responded:
"Thank you for the nice review Anne. We strive to provide exceptional service for all of our customers!"
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F S (FredS)

May 3, 2026

5  out of  5
rating by F S (FredS)
"Brock is an excellent agent, who represents me well. He is trustworthy and responsive. I feel very comfortable with the policies he recommends!"
We responded:
"Thank you for the fantastic review Fred!"
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Allen Miller

April 10, 2026

5  out of  5
rating by Allen Miller
"We switched to Sate Farm from Allstate and Zach has been terrific: responsive, curteous, helpful in every way. Highly recommend this agency."
We responded:
"Thank you for the great review Allen! "
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paul liseo

March 20, 2026

5  out of  5
rating by paul liseo
"Zach saved me over $150 a month by switching vehicle insurance! He was very professional and fast with my quote and proceeding with insuring my vehicle. He helped with any questions I had and made it a very easy, almost enjoyable process. 10/10 would recommend him. Thank you again Zach!!"
We responded:
"Thank you for the review Paul. So glad we could save you all that money on your car insurance and that you felt the process of switching with us was easy!"
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Dajah C

March 4, 2026

5  out of  5
rating by Dajah C
"I’ve had an amazing experience with State Farm for my car and life insurance. From the very beginning, the process was smooth, clear, and stress-free. My agent is always professional, responsive, and genuinely helpful whenever I have questions or need to make changes to my policy. I really appreciate how easy it is to understand my coverage and feel confident that I’m protected. Highly recommend State Farm to anyone looking for reliable coverage and excellent service!"
We responded:
"Thank you for your review Dajah! We are glad to have been given the pleasure to service you for over 3 years now and it's great to hear that you've had such great experience during that time. "
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JT McMillen

February 27, 2026

5  out of  5
rating by JT McMillen
"Actual effective and positive human customer service is hard to come by these days but the Racow team helped me understand my insurance and gave me the support I needed."
We responded:
"Thank you for the review! We pride ourselves immensely on the true personal touch we provide and that you always get to talk to a real person every time. "
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liam gleason

February 27, 2026

5  out of  5
rating by liam gleason
"I worked with Mr. Zachary Racow on a recent life insurance claim. He took the time and respect to make sure my claims process was as easy as possible. Despite being in a very tough situation, Mr. Racow put my needs above all else and made a very difficult time more comforting. Zachary is the prime example of a fine young man and business owner. I’d recommend his agency to everybody I know."
We responded:
"Thank you for the review. It's very important to us that we help all our customers navigate a loss of their loved one. "
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Bob

February 6, 2026

5  out of  5
rating by Bob
"I got several quotes from different companies for my car insurance. Of all the quotes I received, state farm saved me$25.00 a month. Zak was great to deal with. Very pleasant and knowledgeable. Give Zak a call."
We responded:
"Thank you for the kind words Bob, very happy we could save you on your monthly cost"
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REGINA A. COMFORT- RODRIGUEZ

February 5, 2026

5  out of  5
rating by REGINA A. COMFORT- RODRIGUEZ
"Great Customer service"
We responded:
"Thank you for the 5 star review Regina!"
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Wayne Montefusco

February 4, 2026

5  out of  5
rating by Wayne Montefusco
"Zack and his team are excellent. No AI assistant to deal with when you call. Its customer service the way it should be. Old school beats new school."
We responded:
"Thank you for your review Wayne. Our #1 goal is to make sure we're personable with our customers!"
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gregg broderick

February 3, 2026

5  out of  5
rating by gregg broderick
"Ryan Perez (Zachary Racow State Farm, Branford, Ct) was extraordinarily helpful throughout the process of insuring my 37 year old Jefferson 52 motor yacht. His knowledge and professionalism were greatly appreciated. I highly recommend Ryan and State Farm for any of your insurance needs."
We responded:
"Thank you for your review Gregg! Glad we could get this done for you and Ryan is a fantastic asset to our office."
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Tienna-Lynn Norman

January 29, 2026

5  out of  5
rating by Tienna-Lynn Norman
"I always love speaking with the staff! Between Brock and Ryan, their patients and willingness to help you always come through! I've spent a consistent hour on the phone trying to get some help and they have the most calmest voices and are completely understanding."
We responded:
"Thank you for your review Tienna. We pride ourselves on providing great service and making sure our customers feel heard!"
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Sunil Parikh

December 19, 2025

5  out of  5
rating by Sunil Parikh
"Excellent service very courteous and very helpful"
We responded:
"Thank you Sunil!"
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Levy Compton

December 15, 2025

5  out of  5
rating by Levy Compton
"My vehicle insurance was at a good price and I saved with my safe and save"
We responded:
"Thank you for your review Levy. Very glad we could help save you even more money on your car insurance!"
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Jeremiah Hargrove

December 1, 2025

5  out of  5
rating by Jeremiah Hargrove
"They are so helpful in everything they do"
We responded:
"Thank you for the 5 star Review!"
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Angie

October 31, 2025

5  out of  5
rating by Angie
"Very helpful in finding just what I needed at the best price"
We responded:
"Thank you for the 5 star review Angela!"
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Samuel Allende

October 16, 2025

5  out of  5
rating by Samuel Allende
"Someone always picks up the phone when you call. Great customer service!!"
We responded:
"Thank you for the review Sam, great service is our #1 goal!"
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Jennifer Liston

October 13, 2025

5  out of  5
rating by Jennifer Liston
"Very helpful and supportive in setting up auto insurance plan. Always available for questions and quick responses to solve any issues. Would highly recommend!"
We responded:
"Thank you for the review Jennifer! Really glad we are able to satisfy your auto insurance needs. "
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Lynne S

October 11, 2025

5  out of  5
rating by Lynne S
"Zach is thorough, patient, and kind. He listens carefully and took the time to answer all of my questions. Highly recommend for all your insurance needs."
We responded:
"Thank you for your review Lynne!"
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Alyssa

October 9, 2025

5  out of  5
rating by Alyssa
"Zach is an excellent insurance agent! Extremely helpful and kind."
We responded:
"Thank you for the review! I know claims can be stressful, so we like to help our customers every step of the way. "
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Michael Cosgrove

October 2, 2025

5  out of  5
rating by Michael Cosgrove
"Nothing but Great Service and price. Great guys"
We responded:
"Thank you for the 5-star review Michael. Really glad you have had a good experience with us servicing your auto and renters insurance!"
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Eyad Omari

October 2, 2025

5  out of  5
rating by Eyad Omari
"They are the best. Very cooperative, responsive, patient, and nice."
We responded:
"Thank you for the 5-star review Eyad!"
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Kathleen Gilbert

October 2, 2025

5  out of  5
rating by Kathleen Gilbert
"Zach made my experience switching to State Farm easy. He answered all my questions and followed up with me to see if I had any additional questions. Great customer service!!"
We responded:
"Thank you for your 5-star review Kathleen. We pride ourselves on customer service and an experience that you don't get from any other insurance agency!"
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Ashley Monick

October 2, 2025

5  out of  5
rating by Ashley Monick
"I could go on and on about all the times that Zach’s gone above and beyond to make sure I get my odometer readings in so I don’t lose my savings, not only email or send notifications through the app but text and call to make sure I get all my updates, savings and any perks I may be eligible for (if any are available at the time). He doesn’t have to do any of this. He could just sit back and wait for me to need a renewal or reach out to him. But he keeps tabs and makes sure I have everything I need. He’s been there when I had questions about a claim or needed help navigating a claim. He’s helped me get whatever I need, including probably many that are not his responsibility but he is really like the jingle says ‘like a good neighbor, State Farm is there’ he does that jingle right with his commitment and enthusiasm to help his clients. He is kind, patient, honest and reliable. I wouldn’t want to switch policies for a lower price simply because he has made insurance easy in a time when rates are constantly rising and there are more drivers on the road causing chaos than ever before. Thank you Zach!"
We responded:
"Wow, thank you so much for your kind words Ashley. We strive to provide excellent service that separates us from your average insurance company. We will continue to do our best to provide this type of experience for you and all of our customers! "
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Dylan Slater

September 22, 2025

5  out of  5
rating by Dylan Slater
"Ryan was extremely helpful in saving me over 100$ on my auto policy and was very helpful in explaining next steps couldn’t ask for better service."
We responded:
"Thank you for the review! Ryan is one of our best and strives to provide a great experience for all of our customers. "